Payments Policy

Secure Payments at Florence & Lace

We want paying for your order to be as simple and safe as the rest of your shopping experience. This page explains which payment methods we accept, when you are charged, and how your payment information is protected.

Accepted Payment Methods

You can pay securely at Florence & Lace using the following methods:

• Visa
• Mastercard
• American Express
• Maestro
• Apple Pay
• Google Pay
• Shop Pay

Currency

All prices on our website are displayed and charged in US Dollars (USD).

Total Price and No Hidden Fees

The price displayed on the product page is the full product price. At checkout, your order total consists of the product price plus any applicable sales tax, which is shown clearly before you confirm your purchase. Shipping is free on all orders. There are no additional fees, surcharges, or costs of any kind added during or after checkout. The amount shown on the checkout page is the exact amount that will be charged.

When You Are Charged

Your payment method is charged at the time your order is placed. Once your payment is confirmed, you will receive an order confirmation email with your order number and a summary of your purchase.

Payment Security

All transactions are processed through a secure, encrypted (SSL) payment gateway that is PCI DSS compliant. Your full payment details are handled exclusively by our payment processor and are never stored on our servers. When you check out, you will be taken to our secure payment gateway, where you can select your preferred payment method and complete your transaction safely.

Billing Statement

Charges from your order will appear on your bank or card statement as [BILLING DESCRIPTOR].

Failed or Declined Payments

If your payment is declined, no order will be created and you will not be charged. Please verify your payment details or try an alternative payment method. If the problem persists, contact your bank or reach out to us at info@florenceandlace.com and we will be happy to help.

Fraud Prevention

To protect our customers, orders may be subject to verification checks. In rare cases, we may contact you to confirm order details before processing. Orders that cannot be verified may be cancelled and fully refunded.

Refunds

Refunds are issued to the original payment method used at purchase, in accordance with our Return & Refund Policy: [RETURN POLICY URL].

Questions?

If you have any questions about payments or billing, we are here to help. We respond within 24 hours on business days.

Email: info@florenceandlace.com

Phone: +1 315 888 9814

Customer Service Hours: Monday to Friday, 9:00 AM to 9:00 PM EST

Company Information

Store Name: Florence & Lace

Legal Entity: AB Community Group LLC

Registered Address: 8 The Green, Suite A, Dover, Delaware, 19901, Kent County, USA

Company Registration Number: 10182092