Contact information

At Florence & Lace, we are always happy to help. Whether you have a question about an order, need assistance with a product, or simply want to get in touch, our customer support team is here for you.

Get in Touch

If you have any questions, comments, or concerns, please do not hesitate to contact us. We aim to respond to all inquiries within 24 hours on business days. Messages received over the weekend will be handled on Monday.

Contact Details

Email: info@florenceandlace.com

Phone: +1 315 888 9814

Customer Service Hours: Monday to Friday, 9:00 AM to 9:00 PM EST

Order Support

For questions regarding your order, shipping, tracking, returns, or refunds, please contact us using the details above. To help us assist you as quickly as possible, please include your order number and a brief description of your inquiry.

Company Information

Store Name: Florence & Lace

Legal Entity: AB Community Group LLC

Registered Address: 8 The Green, Suite A, Dover, Delaware, 19901, Kent County, USA

Company Registration Number: 10182092

We're Here to Help

Your satisfaction is important to us. We look forward to hearing from you and making your shopping experience with Florence & Lace as smooth and enjoyable as possible.